Lodging Policies

General Lodging Policies

Updated 2017.01.11
Cobble Mountain Lodge, LLC.

Please review this information prior to your arrival.

Check-in and Check-out

Regular Check-in time is 4 p.m. Regular Check-out time is 11:00 a.m. We have a 24-hour front desk, and are happy to accommodate early arrivals and late departures – subject to availability. Guests who wish to arrive early or leave late should contact the Front Desk on the morning of their scheduled arrival or departure date to see if an early check-in or late check-out is possible.

Check-out after 1 p.m. results in a fee of half of that night’s room rate.
Check-out after 2 p.m. results in a fee of that night’s full room rate.

Rates, Deposits & Cancellation Policy

Prices shown on our website, in our advertising and marketing literature, and on the LakePlacid.com website are in U.S. Dollars and do not include tax. All hotel room reservations will have a deposit of one night’s stay plus tax charged at the time of booking. A 7-day cancellation policy applies to all reservations unless otherwise noted. We require guests who wish to cancel or shorten their stays to do so at least 7 days prior to their scheduled arrival. If guests cancel their reservations less than 7 days before their scheduled arrival, they will be charged for the first night and forfeit their deposit. Refunds are not available for early check out.

A special 21 day cancellation policy and 4 night minimum is in effect for all Ironman and Half Ironman/70.3 bookings.

Age

Guests must be at least 18 years old to reserve and check into a room and must have a valid identification and credit card issued in their name.

Payment

We accept VISA, MasterCard, American Express, and Discover. We do not accept personal checks. We do not accept purchase orders, vouchers, or Canadian dollars as payment for rooms.

Smoking

Cobble Mountain Lodge, LLC. is a non-smoking property. Guests are not allowed to smoke on the balconies or patios of their rooms. Guests will be charged $250 if the smell of smoke is present in their room.

Housekeeping

Daily housekeeping is provided.

We Are Dog Friendly

Cobble Mountain Lodge, LLC. allows guests to bring dogs that are under 50lbs. The dog fee is a $25 fee plus tax.

Dog owners who do not clean up after their dogs will be charged a pet cleaning fee (minimum $250). Dog owners are responsible for picking up after their dog on the Lodge grounds. Housekeeping will not clean a room if a dog is present. If a guest who has brought a dog with them wishes to have their room cleaned, they should let the front desk know when the room will be empty. Dogs can not be left unattended at the lodge. Lake Placid is a very dog friendly town! Take your pet friend along with you to enjoy the day.

Bikes, Skis, and Other Gear

We’re very sports friendly and understand that often times our visitors will be bringing their gear with them to enjoy all the Adirondacks have to offer. While we do not allow storage of this gear in our lodge rooms and cabins, we will happily store it securely for you onsite, and have a dedicated building to accommodate all of your gear-related needs.